Orders are processed quickly to ensure timely production and delivery. Once an order is placed, it cannot be cancelled or modified. If the item does not work out, you may request a return according to our return policy.

We accept all major credit and debit cards. Additional payment options such as bank transfer or local alternatives may be available depending on your location.

After placing your order, you will receive an order confirmation email. Once your item is shipped, we’ll send you tracking details. Please note that shipping fees are non-refundable in the case of returns.

Yes. Minna Fashion ships worldwide. Shipping costs and estimated delivery times depend on your destination and will be shown at checkout.

We partner with trusted international couriers and local delivery services to ensure your order arrives safely and on time.

Discounted items, custom designs, and dresses made to your measurements are non-returnable. If you are dissatisfied, you must notify us within 24 hours of delivery and provide a photo of the dress tried on. Approved returns must follow our shipping instructions. We are not responsible for lost return packages.

To qualify for a refund, a return request must be made within 45 days. Items must be returned with the red ribbon tag intact and in original packaging. Approved refunds are processed within 30 days to the original payment method.

• Within 24 hours: 100% refund
• 1–14 days: 60% refund
• 15–30 days: 50% refund
• After 30 days: no refund

If your item arrives damaged or defective, contact us immediately with clear photos. Our team will review the case and assist you as quickly as possible.

Please refer to the Minna Fashion size guide available on each product page. If you’re unsure, our Customer Happiness Team will gladly help you choose the best fit.

No. Custom designs and dresses made to your measurements are final sale and cannot be returned or refunded.